Service availability objectives
We target these availability objectives for FlakeHub:
| Metric | Commercial | Determinate Gov |
|---|---|---|
| Recovery Point Objective (RPO) | 8 hours | 4 hours |
| Recovery Time Objective (RTO) | 8 hours | 4 hours |
| Maximum tolerable downtime (MTD) | 24 hours | 12 hours |
The commercial objectives are for reference and are not guaranteed. Please contact your account manager for a contracted service level agreement (SLA) if you need one.
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